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Possibly an over restrictive firewall or something screwy in the router. This is possibly why the CD updater don't work. Very strange that even a trace command fails but then again if someone has enabled a "belts and braces" restriction somewhere then anything is possible.
Sam: Temporarily disable any firewalls and port restriction settings on both your PC and the router and try again.
Hi,
yep - thats what I orriginally thought was the problem waaay back when I first couldn't get the Tivo to call home. I thought I did remove all firewalls and blocks on the router/PC, but with my lack of knowledge - probably didn't. Does anyone have a basic guide as to how to do this? I understand I will have to log onto my router via its web based interface and turn them all off there, but how do I do the other parts? Plus should I be doing this on my router or my modem? Thanks,
Sam
Hi guys,
just thought I should mention that I can ping ftp.monash.edu.au
Sam
UPDATE: Turned off all firewall settings on modem, and turned off firewall on CA personal firewall software on PC. Tride tracetcp again, same result?
It's strange. For GS the TiVo only need port 80 and port 37 open. At this stage it is port 80 we are concerned with. Port 80 is the standard port used for http (web surfing) so this port is never closed on any browser.
Are you running XP w/SP2?
Peter.
Yes, Windows XP SP/2.
Sam
Can try this from your TiVo, not sure it will prove a proxy though.
traceroute -p 80 ftp.monash.edu.au
traceroute -p 21 ftp.monash.edu.au
And post the results here.
Peter.
Yes, will try either later tonight or tomorrow. Thanks for your help.
Sam
Hi Guys,
just wondering if you know the address that the Tivo is trying to FTP to? Im wondering if I will be able to test the connection by ftp'ing or even just pinging it from my pc? Thanks,
Sam
That info is already available in the "networking" self-help area of the OzTiVo website under "ping" and "wget" here:
http://minnie.tuhs.org/twiki/bin/vie...etworkingHowto
TiVo does not use FTP for it's calls.
Did you try the traceroute commands I asked you to in post #106?
Peter.
[TiVo [p1] ~]# traceroute -p 80 ftp.monash.edu.au
traceroute to ftp.monash.edu.au (130.194.11.222), 30 hops max, 40 byte packets
1 192.168.1.1 (192.168.1.1) 2.451 ms 1.902 ms 1.810 ms
2 201.2.96.58.exetel.com.au (58.96.2.201) 18.403 ms 18.055 ms 19.340 ms
3 1.2.96.58.exetel.com.au (58.96.2.1) 33.103 ms 33.813 ms 32.083 ms
4 10.0.1.1 (10.0.1.1) 32.375 ms 31.831 ms 32.901 ms
5 359-ge-0-0-0.GW5.SYD2.ALTER.NET (203.166.92.57) 33.540 ms 33.383 ms 32.606 ms
6 0.so-0-2-0.XT1.SYD2.ALTER.NET (210.80.33.189) 32.689 ms 103.428 ms 33.061 ms
7 so-6-0-0.BR2.SYD2.ALTER.NET (210.80.33.218) 33.004 ms 32.124 ms 32.444 ms
8 gigabitethernet2-0-0.pe1.c.syd.aarnet.net.au (203.103.244.194) 32.646 ms 33.707 ms 32.354 ms
9 ge-1-0-5.bb1.b.syd.aarnet.net.au (202.158.202.22) 32.856 ms 35.074 ms 32.208 ms
10 * * *
11 gigabitethernet0.er1.monash.cpe.aarnet.net.au (202.158.200.226) 44.223 ms 47.292 ms 45.944 ms
12 gw1.er1.monash.cpe.aarnet.net.au (202.158.200.234) 45.588 ms 80.381 ms 78.486 ms
13 clay0-gw-v591.net.monash.edu.au (130.194.29.145) 46.189 ms 46.431 ms 76.054 ms
14 clay1-gw-t9-4.net.monash.edu.au (130.194.28.145) 79.227 ms 46.490 ms 45.411 ms
15 ringtail.its.monash.edu.au (130.194.11.222) 75.693 ms !<10> 45.937 ms !<10> 45.488 ms !<10>
[TiVo [p1] ~]# traceroute -p 21 ftp.monash.edu.au
traceroute to ftp.monash.edu.au (130.194.11.222), 30 hops max, 40 byte packets
1 192.168.1.1 (192.168.1.1) 1.666 ms 1.433 ms 1.433 ms
2 201.2.96.58.exetel.com.au (58.96.2.201) 20.593 ms 20.575 ms 19.079 ms
3 1.2.96.58.exetel.com.au (58.96.2.1) 32.624 ms 30.996 ms 32.376 ms
4 10.0.1.1 (10.0.1.1) 33.207 ms 32.038 ms 32.448 ms
5 359-ge-0-0-0.GW5.SYD2.ALTER.NET (203.166.92.57) 32.996 ms 31.130 ms 32.880 ms
6 0.so-0-2-0.XT1.SYD2.ALTER.NET (210.80.33.189) 32.464 ms 111.656 ms 71.869 ms
7 so-6-0-0.BR2.SYD2.ALTER.NET (210.80.33.218) 34.344 ms 35.276 ms 31.600 ms
8 gigabitethernet2-0-0.pe1.c.syd.aarnet.net.au (203.103.244.194) 32.461 ms 35.166 ms 34.717 ms
9 ge-1-0-5.bb1.b.syd.aarnet.net.au (202.158.202.22) 32.819 ms 35.357 ms 32.346 ms
10 * * *
11 gigabitethernet0.er1.monash.cpe.aarnet.net.au (202.158.200.226) 46.376 ms 47.005 ms 45.683 ms
12 gw1.er1.monash.cpe.aarnet.net.au (202.158.200.234) 44.496 ms 46.437 ms 44.992 ms
13 clay0-gw-v591.net.monash.edu.au (130.194.29.145) 46.456 ms 47.355 ms 45.199 ms
14 clay1-gw-t9-4.net.monash.edu.au (130.194.28.145) 47.586 ms 44.148 ms 46.654 ms
15 ringtail.its.monash.edu.au (130.194.11.222) 44.757 ms !<10> 47.248 ms !<10> 46.527 ms !<10>
This seems to be working yeah?
Sam
Seems to be working now, yay!!! Not sure what I did, but I don't care - its working!!! Thankyou to everyone who has helped me over the last few weeks.
Sam
Looks like the proxy was removed.
Glad it's working for you now.
Peter.