service unavailable message

Used pico (thank you wibble) to add:
# proxyIP=proxy.hotkey.net.au
# proxyPort=80
to emuProxyZA.conf

saved, rebooted TiVo, and tried test call but got service unavailable again.

What should I try now?

Thanks
Don M

You shouldn't have:

# proxyIP=proxy.hotkey.net.au
# proxyPort=80

You should have:

proxyIP=proxy.hotkey.net.au
proxyPort=80

Adding a '#' in the front tells the computer to ignore anything that comes after it. So in effect it has just ignored what you entered.

Try removing the #'s, reboot and try a daily call again (not test call).

Peter.

sorry about that.
presumed that all lines started with #
will get myself up to speed with linux!

Last few lines now read
# tcInfo: Fix the submitted TCINFO, so it sends the correct server connection s$
# urlbase: Download slices direct from server, don't go via emuProxyZA
proxyIP=proxy.hotkey.net.au
proxyPort=80

saved, rebooted TiVo and forced daily call
unfortunately still get the service unavailable message.

where now?

Don M

Now you need to post the contents of your otclient.log, so we can see if it made any difference.

Peter

Have to close for tonight (5 30AM start)
really appreciate your assistance
will pick up again tomorrow

cheers

Don M

Where can I get the otclient log?
The otclient logs in TiVowebplus are old files from before my TiVo went to Darren.
Thanks

Don M

Sorry, I meant the tclient.log it will contain your most recent attempts.

Peter.

Hi
Attach latest tclient.log for your comment.

Thanks

Don M

Something is definately still blocking your calls. can you check with hotkey what port their proxy uses. It's commonly port 80, but may be different.

Or even better see if they can exclude minnie.tuhs.org (131.244.9.101)

Can you also try the following command and post your results.

traceroute 131.244.9.101

Peter.

Have discussed the problem with Hotkey.
They say they do not use a proxy for my internet account.
If they were to use a proxy it would be on port 80.

They can see no reason why I cannot connect to minnie.

They can connect to the URL and to 131.244.9.101

They were trying to be very helpful. Would it help for you to call their 1300 number, as you would probably ask better questions than I am able?

Attach the traceroute results.

Many thanks

Don M