Guided setup failure

[tomeagles]

Hi,

I'm a tivo newbie, and am running into trouble with the Guided Setup.

My tivo is connected via SerialPPPWithXP, PPP-computer installed with WinGate6.0.3. Am able to telnet into tivo box, and tivoweb, so I reckon there's no issue with my serial cable.

I'm stuffed at SetupCall / Connecting -error "Failed. Service unavailable". On further reading, I suspected it could be transparent proxy issue. My ISP is WildInternet.

From the website,
http://minnie.tuhs.org/twiki/bin/view/Network/BypassTransparentProxyServer, there's a section that mentioned as following:


Confirming that you do in fact have a transparent proxy causing issues
Type the following at a prompt (Should work on all OS):

telnet 131.244.9.101 80
GET /tivo-static/headends/message-20000004.slice HTTP/1.0
Connection: KeepAlive

However, am unable to ping to 131.244.9.101 from my workstation. Hence, unable to diagnose if failure in connection is related to transparent proxy.

Would be most grateful for any valuable inputs from you gurus.

Thanks in advance.

[DavidSymons]

Hi Tom,

Sorry - can't help with your connectivity issue but I do know that pinging that address (minnie's) doesn't work ever because it is configured to not respond to pings.

Cheers, Dave.