Regional WA Issues

[cashie]

I've recently moved to Regional WA and I am not receiving any program data for GWN7.

Anyone else in Regional WA got any issues?

My channel list is as follows:

01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:2, Name:ABC, TransportID:611
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10002349:4ea773 /Server/120868408
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:3, Name:SBS, TransportID:928
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10003004:4ea569 /Server/143361135
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:5, Name:Nine, TransportID:2560
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10006431:4ea623 /Server/191021896
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:6, Name:GWN7, TransportID:2462
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10004864:4ea5a2 /Server/156653439
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:8, Name:WIN, TransportID:12923
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10006430:4ea622 /Server/191021895
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:20, Name:{ABC HD}, TransportID:611
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10007175:4ea717 /Server/364503532
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:21, Name:ABC, TransportID:611
01/27:09:09:09: /hack/bin/station_debug.tcl: NO STATION
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:22, Name:ABC2/KIDS, TransportID:611
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10002351:4ea774 /Server/120868411
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:23, Name:{ABC ME}, TransportID:611
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10004840:4ea59f /Server/156323046
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:24, Name:{ABC NEWS}, TransportID:611
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10002350:4ea772 /Server/120868403
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:30, Name:{SBS HD}, TransportID:928
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10003005:4ea56b /Server/143361137
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:31, Name:{SBS VICELA}, TransportID:928
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10007222:4ea735 /Server/370553372
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:32, Name:{SBS VICELA}, TransportID:928
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10003006:4ea56a /Server/143361136
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:33, Name:{Food Net}, TransportID:928
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10005594:4ea5cd /Server/162587768
01/27:09:09:09: /hack/bin/station_debug.tcl: Channel:34, Name:NITV, TransportID:928
01/27:09:09:09: /hack/bin/station_debug.tcl: /StationTms/10005595:4ea5ce /Server/162587770
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:36, Name:{SBS Arabic}, TransportID:928
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10007210:4ea72a /Server/370133321
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:37, Name:{SBS Radio1}, TransportID:928
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10003007:4ea56c /Server/143361138
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:38, Name:{SBS Radio2}, TransportID:928
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10003008:4ea56d /Server/143361139
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:39, Name:{SBS Radio3}, TransportID:928
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10006704:4ea664 /Server/279370161
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:50, Name:GEM, TransportID:2560
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10006429:4ea621 /Server/191021894
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:55, Name:GO!, TransportID:2560
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10006426:4ea61e /Server/191021891
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:62, Name:7TWO, TransportID:2462
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10006411:4ea61b /Server/185002254
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:63, Name:7mate, TransportID:2462
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10006410:4ea61a /Server/185002253
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:65, Name:ishoptv, TransportID:2462
01/27:09:09:10: /hack/bin/station_debug.tcl: NO STATION
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:68, Name:RACING.COM, TransportID:2462
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10006803:4ea68b /Server/334072733
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:80, Name:{WIN HD}, TransportID:12923
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10006968:4ea6db /Server/341062298
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:81, Name:ONE, TransportID:12923
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10006510:4ea638 /Server/205348212
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:82, Name:ELEVEN, TransportID:12923
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10006511:4ea639 /Server/205348213
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:84, Name:TVSN, TransportID:12923
01/27:09:09:10: /hack/bin/station_debug.tcl: NO STATION
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:85, Name:GOLD, TransportID:12923
01/27:09:09:10: /hack/bin/station_debug.tcl: NO STATION
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:86, Name:ONE, TransportID:12923
01/27:09:09:10: /hack/bin/station_debug.tcl: NO STATION
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:88, Name:WIN, TransportID:12923
01/27:09:09:10: /hack/bin/station_debug.tcl: NO STATION
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:200, Name:{Double J}, TransportID:611
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10005672:4ea5e3 /Server/162871111
01/27:09:09:10: /hack/bin/station_debug.tcl: Channel:201, Name:{ABC Jazz}, TransportID:611
01/27:09:09:10: /hack/bin/station_debug.tcl: /StationTms/10005679:4ea5ea /Server/162871118

[DavidKeegel]

Ok, thanks for checking, so are you saying there's an issue my end then?

Seems odd I have other regional channels such as WIN but not GWN7.
[/URL]

I don't know whether the issue is at the oztivo end or your end. That's why we need more information. I can't see anything wrong on the oztivo end, but I still suspect the issue is more likely to be at the oztivo end (mainly because I think there are less things which could go wrong on the tivo PVR end). To be honest, I think I need to learn more about tivo guide stuff before I can fix this problem.

I think a good place to start on the "more information" front (addressed to anyone with a tivo in Regional WA, but especially cashie): do you get guide data for all of:
Channel:2, Name:ABC
Channel:3, Name:SBS
Channel:5, Name:Nine
Channel:8, Name:WIN
Channel:20, Name:ABC HD
Channel:21, Name:ABC
Channel:22, Name:ABC2/KIDS
Channel:23, Name:ABC ME
Channel:24, Name:ABC NEWS
Channel:30, Name:SBS HD
Channel:31, Name:SBS VICELAND
Channel:32, Name:SBS VICELAND HD
Channel:33, Name:Food Net
Channel:34, Name:NITV
Channel:50, Name:GEM
Channel:55, Name:GO!
Channel:62, Name:7TWO
Channel:63, Name:7mate
Channel:68, Name:RACING.COM
Channel:80, Name:WIN HD
Channel:81, Name:ONE
Channel:82, Name:ELEVEN
Channel:88, Name:WIN

[cashie]

See replies below


I think a good place to start on the "more information" front (addressed to anyone with a tivo in Regional WA, but especially cashie): do you get guide data for all of:
Channel:2, Name:ABC - Yes
Channel:3, Name:SBS - Yes
Channel:5, Name:Nine - Yes
Channel:6, Name:GWN7 - No
Channel:8, Name:WIN - Yes
Channel:20, Name:ABC HD - Yes
Channel:21, Name:ABC - No
Channel:22, Name:ABC2/KIDS - Yes
Channel:23, Name:ABC ME - Yes
Channel:24, Name:ABC NEWS - Yes
Channel:30, Name:SBS HD - Yes
Channel:31, Name:SBS VICELAND - Yes
Channel:32, Name:SBS VICELAND HD - Yes
Channel:33, Name:Food Net - Yes
Channel:34, Name:NITV - Yes
Channel:50, Name:GEM - Yes
Channel:55, Name:GO! - Yes
Channel:62, Name:7TWO - Yes
Channel:63, Name:7mate - Yes
Channel:68, Name:RACING.COM - Yes
Channel:80, Name:WIN HD - Yes
Channel:81, Name:ONE - Yes
Channel:82, Name:ELEVEN - Yes
Channel:88, Name:WIN - No

[DavidKeegel]

I think 21 and 88 are duplicates which are probably no longer used (in Melbourne, I used to get 21 ABC but don't these days).
So leaving that aside, cashie, you get guide data for every channel which you should except for GWN7.

At the oztivo end, we are currently sending out GWN7 guide data using the following tivoids:
S3-RegionalWA-GWN7 | 156653439
S3-RegionalWA-GWN7-2 | 124897547
S3-RegionalWA-GWN7-3 | 187916214
S3-RegionalWA-GWN7-4 | 186983668

If you are comfortable doing a little tinkering with your tivo can you please run the following
commands on your tivo :-
sed -e '79iputs "stations($trans,$num) = $val"' /hack/bin/station_debug.tcl > /var/tmp/station_debug2.tcl
chmod a+x /var/tmp/station_debug2.tcl
This creates a modified version of station_debug.tcl in /var/tmp/station_debug2.tcl.

Then run that modified version, sending the output into a temporary file (it will take about 1 minute):
/var/tmp/station_debug2.tcl > /var/tmp/station_debug2.out
and check the output for GWN7:
grep '2560,5)' /var/tmp/station_debug2.out

I expect you will only get one line of output, but if you do get more than that, it should give me more
tivoids that I can add for GWN7 (if they are not already in the list of four above).

[cashie]

I think 21 and 88 are duplicates which are probably no longer used (in Melbourne, I used to get 21 ABC but don't these days).
So leaving that aside, cashie, you get guide data for every channel which you should except for GWN7.

At the oztivo end, we are currently sending out GWN7 guide data using the following tivoids:
S3-RegionalWA-GWN7 | 156653439
S3-RegionalWA-GWN7-2 | 124897547
S3-RegionalWA-GWN7-3 | 187916214
S3-RegionalWA-GWN7-4 | 186983668

If you are comfortable doing a little tinkering with your tivo can you please run the following
commands on your tivo :-
sed -e '79iputs "stations($trans,$num) = $val"' /hack/bin/station_debug.tcl > /var/tmp/station_debug2.tcl
chmod a+x /var/tmp/station_debug2.tcl
This creates a modified version of station_debug.tcl in /var/tmp/station_debug2.tcl.

Then run that modified version, sending the output into a temporary file (it will take about 1 minute):
/var/tmp/station_debug2.tcl > /var/tmp/station_debug2.out
and check the output for GWN7:
grep '2560,5)' /var/tmp/station_debug2.out

I expect you will only get one line of output, but if you do get more than that, it should give me more
tivoids that I can add for GWN7 (if they are not already in the list of four above).

When I ran
grep '2560,5)' /var/tmp/station_debug2.out

I got:
stations(2560,5) = /StationTms/10006431:4ea623 /Server/191021896

This looks like its Channel 5 (NINE)....

But I'm guessing you wanted channel 6 (GWN7)?

So I also ran:

grep '2462,6)' /var/tmp/station_debug2.out

And got:
stations(2462,6) = /StationTms/10001431:4ea4ae /Server/116352132
stations(2462,6) = /StationTms/10002587:4ea4be /Server/124897547
stations(2462,6) = /StationTms/10004864:4ea5a2 /Server/156653439

Looks like the first number "116352132" is unique?

[DavidKeegel]

stations(2462,6) = /StationTms/10001431:4ea4ae /Server/116352132
stations(2462,6) = /StationTms/10002587:4ea4be /Server/124897547
stations(2462,6) = /StationTms/10004864:4ea5a2 /Server/156653439

Looks like the first number "116352132" is unique?

I put 116352132 into oztivo late Sunday night (along side the other two numbers which are still present). Is there any sign of GWN7 yet?

PS: Yes, I did mean to say ",6)" rather than ",5)" last time, well spotted. Unfortunately the standard station_debug.tcl only prints the last matching entry for (TSID,LCN) - in this case (2462,6) - not any earlier entries.

[cashie]

Thanks David, I'll take a look tonight.

[cashie]

No, still not TV guide data for GWN7.

[stevel]

Cashie, friends in 6225 are also reporting no guide data for GWN7 although the did get it for a while when David initially fixed the regional guide data.

[cashie]

Cashie, friends in 6225 are also reporting no guide data for GWN7 although the did get it for a while when David initially fixed the regional guide data.

Thanks for confirming they have the same issue.

[DavidKeegel]

Cashie, friends in 6225 are also reporting no guide data for GWN7 although the did get it for a while when David initially fixed the regional guide data.

The "they did get [GWN7] for a while" bit is interesting news to me.
I have found a tivoid number which is not configured now but I think was configured earlier, so I have put that (back) into the database.
If you are in regional WA, try connecting to tivo service again tomorrow (after midnight AWST) and see if GWN7 guide info appears a few hours later.

[cashie]

Nothing as yet, I?ll keep an eye on it and advise if something appears.

[cashie]

Still no GWN guide David.

[DavidKeegel]

Still no GWN guide David.

You can stop checking GWN7, because I've run out of ideas on how to fix GWN7.
So it's in the same boat as Prime7HD (for Ballarat, Gippsland, Newcastle) - it is set up at oztivo mothership, but not working.

[stevel]

Thanks for trying David. Clutching at straws, is it worth trying a new guided set up?

[cashie]

Has this issue been fixed as yet?
I turned my TiVo off in Feb when I couldn't get GWN7, keen to try again if it's now fixed.

[cpab]

G'day Cashie,

Sorry to hear you haven't been using your Tivo since Feb.

Don't you get any other stations down there besides GWN?

This thread has been quiet for awhile. I just wonder if David might have some fresh ideas a few months down the track.

Let's see what can be done.

[DavidKeegel]

Has this issue been fixed as yet?
I turned my TiVo off in Feb when I couldn't get GWN7, keen to try again if it's now fixed.

I have gone back and looked at this again. I do have a new idea now (unless it is just old idea that I've forgotten I tried before).
Are you located near Mandurah (in a tv reception sense)?
We currently have 2 stations called GWN7 defined for Regional WA (excluding Perth & Mandurah), I think I will start with deleting one of those GWN7 stations and get people in regional WA (like cashie) to see if it makes a difference.

[DavidKeegel]

I have gone back and looked at this again. I do have a new idea now (unless it is just old idea that I've forgotten I tried before).
Are you located near Mandurah (in a tv reception sense)?
We currently have 2 stations called GWN7 defined for Regional WA (excluding Perth & Mandurah), I think I will start with deleting one of those GWN7 stations and get people in regional WA (like cashie) to see if it makes a difference.

I have made some changes to GWN7 for what oztivo calls "Regional WA", although it won't be visible until tomorrow (Monday 14 Jan) after you connect to tivo service (or wait until it happens automatically some time during the day).
I am hoping this will change GWN7 guide data from not working to working for TiVos in so-called "Regional WA".