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johnhedge
30-03-2014, 03:57 PM
Hi,

All of a sudden no programme update for anything other than ABC!

Help please.

TIA

John

user_error
31-03-2014, 06:16 PM
Hi,

All of a sudden no programme update for anything other than ABC!

Help please.

TIA

John

I'm having the same problem, could it be related to the recent digital rescan of channels that we had to do in Sydney?

Any gurus with a fix?

Ideas Man
31-03-2014, 09:21 PM
The OzTiVo Guide itself doesn't have any data for a few channels. NBN and NBN GC for example also don't have guide data, however, GO! does.

I'd say the nice person who usually uploads the data is having issues ATM, but I have no idea; I'm in the same boat as you fellas.

imcdermid
02-04-2014, 12:57 PM
I have not had updates to SBS in Brisbane, all other channels are OK.

Anyone know what the problem is?

Iab

johnhedge
02-04-2014, 09:34 PM
Hi,

All of a sudden no programme update for anything other than ABC!

Help please.

TIA

John

Nice to know I'm not alone.

petestrash
03-04-2014, 01:24 PM
The problem is being looked into.

imcdermid
04-04-2014, 09:01 AM
The problem is being looked into.

Thank you much appreciated

johnhedge
04-04-2014, 08:37 PM
Anything I/we can do to help?

johnhedge
05-04-2014, 08:10 AM
The problem is being looked into.

As of this morning (Saturday 5th April) the Guide Data is now not even showing ABC2, ABC3 or ABC 24 News!

petestrash
05-04-2014, 09:39 AM
As a community guide we seem to rely on a very small group of people to upload and maintain the guide.

All users are able to help themselves and others by assisting in uploading some of the missing data.

johnhedge
06-04-2014, 04:35 AM
As a community guide we seem to rely on a very small group of people to upload and maintain the guide.

All users are able to help themselves and others by assisting in uploading some of the missing data.

So this is a human rather than a technical problem?

petestrash
06-04-2014, 10:03 PM
All the backend and TiVo headend is working correctly.

We rely on people uploading guides, and we convert them for TiVo use.

This seems to have dried up.

We cannot directly use commercial guides due to copyright issues.

We have been told that some new uploaders are working on it, so we should hopefully have some data soon.

johnhedge
07-04-2014, 04:06 AM
All the backend and TiVo headend is working correctly.

We rely on people uploading guides, and we convert them for TiVo use.

This seems to have dried up.

We cannot directly use commercial guides due to copyright issues.

We have been told that some new uploaders are working on it, so we should hopefully have some data soon.

I would happily help if I knew how, Pete.

imcdermid
07-04-2014, 10:59 AM
I would happily help if I knew how, Pete.

Likewise I would also be happy to help if I knew how to.

kena
07-04-2014, 04:42 PM
In newcastle area I've lost sbs nbn prime north sc10 one hd among others. I also have time to help if I knew how.

usamick
07-04-2014, 08:31 PM
Hi all.

I'm lucky enough (i think) to have owned 2 networked TiVo's for the last 7 years and love the functionality however this issue with the Guide not being updated is frustrating. Both units over the last couple of days have had all of the channels slowly convert to "To be advised". Is this issue likely to be resolved or should i start looking at replacing TiVo with something else?

petestrash
08-04-2014, 08:45 AM
We do have a page on the website, which suggests ways that people can help the community.
http://www.oztivo.net/twiki/bin/view/TVGuide/HowToHelpUs

kena
09-04-2014, 09:32 AM
Mines up & running correctly as of yesterday arvo .Thank you Tivo elves.now just have to sort out my #2 stb and all will be good again.

imcdermid
11-04-2014, 11:57 AM
Still no SBS guide in Brisbane, all other channels are ok.

imcdermid
12-04-2014, 06:13 PM
SBS now shows guide data. Many thanks to the person or persons who uploaded the data

petestrash
13-04-2014, 07:42 PM
Everything is should now be back to normal.

Thanks everyone for your help.