30 Mar 2014 Programme update

[johnhedge]

Hi,

All of a sudden no programme update for anything other than ABC!

Help please.

TIA

John

[user_error]

Hi,

All of a sudden no programme update for anything other than ABC!

Help please.

TIA

John

I'm having the same problem, could it be related to the recent digital rescan of channels that we had to do in Sydney?

Any gurus with a fix?

[Ideas Man]

The OzTiVo Guide itself doesn't have any data for a few channels. NBN and NBN GC for example also don't have guide data, however, GO! does.

I'd say the nice person who usually uploads the data is having issues ATM, but I have no idea; I'm in the same boat as you fellas.

[imcdermid]

I have not had updates to SBS in Brisbane, all other channels are OK.

Anyone know what the problem is?

Iab

[johnhedge]

Hi,

All of a sudden no programme update for anything other than ABC!

Help please.

TIA

John

Nice to know I'm not alone.

[petestrash]

The problem is being looked into.

[imcdermid]

The problem is being looked into.

Thank you much appreciated

[johnhedge]

Anything I/we can do to help?

[johnhedge]

The problem is being looked into.

As of this morning (Saturday 5th April) the Guide Data is now not even showing ABC2, ABC3 or ABC 24 News!

[petestrash]

As a community guide we seem to rely on a very small group of people to upload and maintain the guide.

All users are able to help themselves and others by assisting in uploading some of the missing data.

[johnhedge]

As a community guide we seem to rely on a very small group of people to upload and maintain the guide.

All users are able to help themselves and others by assisting in uploading some of the missing data.

So this is a human rather than a technical problem?

[petestrash]

All the backend and TiVo headend is working correctly.

We rely on people uploading guides, and we convert them for TiVo use.

This seems to have dried up.

We cannot directly use commercial guides due to copyright issues.

We have been told that some new uploaders are working on it, so we should hopefully have some data soon.

[johnhedge]

All the backend and TiVo headend is working correctly.

We rely on people uploading guides, and we convert them for TiVo use.

This seems to have dried up.

We cannot directly use commercial guides due to copyright issues.

We have been told that some new uploaders are working on it, so we should hopefully have some data soon.

I would happily help if I knew how, Pete.

[imcdermid]

I would happily help if I knew how, Pete.

Likewise I would also be happy to help if I knew how to.

[kena]

In newcastle area I've lost sbs nbn prime north sc10 one hd among others. I also have time to help if I knew how.

[usamick]

Hi all.

I'm lucky enough (i think) to have owned 2 networked TiVo's for the last 7 years and love the functionality however this issue with the Guide not being updated is frustrating. Both units over the last couple of days have had all of the channels slowly convert to "To be advised". Is this issue likely to be resolved or should i start looking at replacing TiVo with something else?

[petestrash]

We do have a page on the website, which suggests ways that people can help the community.
http://www.oztivo.net/twiki/bin/view/TVGuide/HowToHelpUs

[kena]

Mines up & running correctly as of yesterday arvo .Thank you Tivo elves.now just have to sort out my #2 stb and all will be good again.

[imcdermid]

Still no SBS guide in Brisbane, all other channels are ok.

[imcdermid]

SBS now shows guide data. Many thanks to the person or persons who uploaded the data

[petestrash]

Everything is should now be back to normal.

Thanks everyone for your help.