Problems with Xnet and TiVo

[TGT]

I have just purchased a TiVo box and tried to connect it to my Xnet ISP provider using a Cisco WAG310G modem. While the TiVo and the WAG310G recognise each other and all ports are opened I can not get past the N13 error message during the "connections" page on TiVo setup. Have tried bith wireless modem and ethernet connections. Plus everytime I try to connect to TiVo it flips out our VOIP telephone also connected to Xnet. My guess is that there is some sort of incompatibility between TiVo and Xnet. Has anyone else had this problem or are there any thoughts out there on how to get TiVo setup with Xnet as the ISP. Thanks

[Wibble]

Can you post the output of the following commands

fconfig

route

wget http://210.48.107.133:8000/

traceroute -n 210.48.107.133

[petestrash]

You might also want to confirm if this is a New TiVo HD or an old Series 1 TiVo.

Peter.

[catdog]

I use Xnet with a Linksys (Cisco) AG310 with voip, and have no problem using Tivo via a wired connection.

[TGT]

Thank you. Could be we have to reset the modem to factory defaults and set up again - rebooting makes no difference. If that fails then guess we have an issue with the TiVo box itself.

[petestrash]

If it does turn out to be a TiVo problem, could you please answer my question, and if it's a Series 1 TiVo answer Wibble's also.

Peter.