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View Full Version : Tivo Desktop not connecting to Tivo - Help!



zipperchan
14-07-2010, 08:45 PM
hey all

i'm having a lot of difficulty trying to get Tivo Desktop Plus to connect to my Tivo. i suspect it has something to do with my network settings. i've tried googling but to no avail.

my setup:
TiVo (3rd gen)
TiVo Wireless Adaptor
TiVo Desktop Plus
WinXP
Billion 7800N
Norton Internet Security 2010

my TiVo can connect to my wireless network however can't see any of my PC photos or music. i can't connect to my TiVo account in TDP - keeps failing.

what am i missing? any help would be greatly appreciated

zipper

petestrash
14-07-2010, 11:23 PM
Have you entered you MAK into TDP?

Peter

Skolink
15-07-2010, 04:30 AM
The first thing I would do is get rid of/disable Norton Internet Security

zipperchan
15-07-2010, 07:33 AM
Thanks for the replies.

MAK has been entered into TDP.

Skolink - can NIS not be configured for TiVo?

petestrash
15-07-2010, 05:52 PM
check the FAQ (http://support.mytivo.com.au/index.php?action=artikel&cat=18&id=38) for a list of the programs to allow and here (http://support.mytivo.com.au/index.php?action=artikel&cat=33&id=44&artlang=en&highlight=port) for which ports to open.

Peter.

Skolink
16-07-2010, 07:25 AM
Skolink - can NIS not be configured for TiVo?
You can probably answer 'yes' when NIS prompts you to allow it, but from my experience all Norton products are just a pain in the butt and prevent most network related things from working.