TiVoWeb only works intermittently

[ScottyM]

Hi,

I seem to be having a few issues with TiVoWeb. Sometimes it works, then sometimes like today no matter what I do doesn't seem to want to start. I've checked the IP address and can ping TiVo but no luck.

Can't telnet or FTP either. Actually have never been able to Telnet to TiVo only FTP from time to time. Any suggestions? I've tried restarting tivo / router etc to no avail.

Thanks

[petestrash]

Is your TiVo still making sucessful daily calls?

Peter.

[ScottyM]

yeah it's weird - still makes the daily calls ok - checked today before trying to restart and had called through ok last night.

[ian]

a bit weird that you can't telnet. Where are you located (if you are in melb you can plug it into my network and I'll see if I can telnet to it..)?

Ian

[ScottyM]

Thx Ian. I'm in Sydney. Have managed with a bit of fiddling to telnet successfully. Have also managed to get TivoWeb working with one pf Peter's suggestions from a previous post. Now my issue is with FTP! tivoftpd is running, but no matter what can't seem to get in. The session just times out. Have tried filezilla and SmartFTP with no success.

Have tried some suggestions on other posts without success. Any ideas welcome!

[petestrash]

try ps ax and post the results here

Peter.

[ScottyM]

Thanks Peter. ps ax results as follows:

PID TTY STAT TIME COMMAND
1 ? SW 0:00 init
2 ? SW 0:00 (kflushd)
3 ? SW 0:07 (kswapd)
49 ? SW 0:00 (shondss.sh)
51 S3 SW 0:00 (bash)
61 ? S 0:00 update (bdflush)
72 ? S 0:11 syslogd -p /var/dev/log -m 10000
74 ? SW 0:00 klogd
75 ? SW 0:00 (tnlited.sh)
78 ? SW 0:00 /sbin/tnlited 23
89 ? SW 0:26 /tvbin/switcherstart -m -F
91 ? S 4:24 /tvbin/mfsd
93 ? S 0:00 fancontrol
126 ? SW 0:00 (mcp)
145 ? SW 0:00 (tivoftpd)
146 ? S 0:00 cron
158 ? R 0:14 tivosh /hack/TivoWebPlus/httpd-tt.tcl
160 ? S 0:00 /var/hack/autospace/osdcons
163 ? SW 0:11 PipeListen
164 ? S 0:34 Mcp event
168 ? SW 0:00 (tcphonehome)
170 ? R 0:06 tivosh /var/hack/autospace/autospace.tcl BG
174 ? S 0:00 /hack/bin/emuProxyZA -s minnie.tuhs.org -
176 ? S 0:00 trickey
192 ? S 0:08 /tvbin/tivosh /hack/endpad-1.5.1/endpad.tcl -auto -config /h
197 ? S 0:01 /sbin/dhclient -q eth0
198 ? SW 0:00 (tcphonehome)
199 ? SW 0:10 PipeListener
200 ? S 0:50 PhoneHome event hd
203 ? S 1:56 /tvbin/dbgc-mcp
204 ? SW 0:10 PipeListener
205 ? R 0:02 /tvbin/myworld
206 ? SW 0:00 FsMpStream
207 ? SW 0:06 PipeListener
209 ? SW 0:00 TmkSinkMixAud
210 ? S 2:13 TmkClipCache0
211 ? R 1:54 TmkC
212 ? R 36:32 TvMomCs22Sink
213 ? SW 0:00 TvMomCs22Sink
214 ? R 1:23 Mediaswitch0
215 ? R 0:04 TvVideoManager
216 ? R 1:40 TvRecorder
217 ? R 0:51 TmkTaskManager
218 ? S 49:22 Scheduler
219 ? S 10:36 Prioritizer
220 ? R 0:11 EventLog event
221 ? R 0:03 PvrMain
222 ? SW 0:00 bus handler
223 ? R 0:54 ContextMgr eve
506 p0 SW 0:00 /bin/bash -login
508 p0 RW 0:00 ps ax

[petestrash]

Ok, so it seems to be running.

Now try ls -l /devbin/tivoftpd to make sure have the correct version and permissions.

Peter.

[ScottyM]

Thanks Peter. ls -l /devbin/tivoftpd gives:

-rwxr-xr-x 1 0 0 57664 Dec 23 2004 /devbin/tivoftpd

[petestrash]

That all looks good.

what settings did you use in smart ftp should be port 21 anonymous.

What are the actual messages given.

Peter

[ScottyM]

Hi Peter,

if I try smartftp I get the following:

[06:53:11] SmartFTP v2.5.1008.37
[06:53:11] Resolving host name "192.1.1.2"
[06:53:11] Connecting to 192.1.1.2 Port: 21
[06:53:11] Connected to 192.1.1.2.
[06:55:11] Timeout (120s).
[06:55:11] Active Help: http://www.smartftp.com/support/kb/74
[06:55:11] Client closed the connection.
[06:55:11] Cannot login waiting to retry (5s)..

and filezilla something similar:

Status: Connecting to 192.1.1.2:21...
Status: Connection established, waiting for welcome message...
Error: Connection timed out
Error: Could not connect to server
Status: Waiting to retry...

so seems to be timing out.

Something I have noticed - but not sure is relevant - is when either are attempting to login, another tivoftpd process starts.

PID TTY STAT TIME COMMAND
1 ? SW 0:00 init
2 ? SW 0:00 (kflushd)
3 ? RW 0:16 (kswapd)
49 ? SW 0:00 (shondss.sh)
51 S3 SW 0:00 (bash)
61 ? S 0:00 update (bdflush)
72 ? S 0:21 syslogd -p /var/dev/log -m 10000
74 ? SW 0:00 klogd
75 ? SW 0:00 (tnlited.sh)
78 ? RW 0:00 /sbin/tnlited 23 /bin/bash -login
89 ? SW 0:49 /tvbin/switcherstart -m -F
91 ? S 6:31 /tvbin/mfsd
93 ? S 0:00 fa
126 ? SW 0:00 (mcp)
146 ? S 0:00 cron
158 ? R 0:35 tivosh /hack/TivoWebPlus/httpd-tt.tcl
160 ? S 0:00 /var/hack/autospace/osdcons
163 ? SW 0:22 PipeListen
164 ? S 1:06 Mcp event
168 ? SW 0:00 (tcphonehome)
170 ? R 0:14 tivosh /var/hack/autospace/autospace.tcl BG
174 ? S 0:00 /hack/bin/emuProxyZA -s minnie.tuhs.org -p 80
176 ? S 0:00 trickey
192 ? S 0:10 /tvbin/tivosh /hack/endpad-1.5.1/endpad.tcl -auto -config /h

197 ? S 0:01 /sbin/
198 ? SW 0:00 (tcphonehome)
199 ? SW 0:20 PipeListener
200 ? S 2:08 PhoneHome event hd
203 ? S 2:49 /tvbin/dbgc-mcp
204 ? SW 0:21 PipeListener
205 ? R 0:03 /tvbin/myworld
206 ? SW 0:01 FsMpStream
207 ? SW 0:11 PipeListener
209 ? SW 0:01 TmkSinkMixAud
210 ? S 4:08 TmkClipCache0
211 ? SW 3:43 TmkClipCache1
212 ? R 57:40 TvMomCs22Sink
213 ? SW 0:00 (myworld)
214 ? R 1:57 Mediaswitch0
215 ? R 0:06 TvVideoManager
216 ? R 1:58 TvRecorder
217 ? S 1:18 TmkTaskManager
218 ? S 86:19 Scheduler
219 ? S 20:07 Prioritizer
220 ? S 0:16 EventLog event
221 ? R 0:04 PvrMain
222 ? SW 0:00 (myworld)
223 ? R 2:38 ContextMgr eve
555 ? Z 0:00 (newtext2osd <zombie>)
556 ? Z 0:00 (newtext2osd <zombie>)
593 ? SW 0:00 tivoftpd
728 ? SW 0:00 tivoftpd
729 p0 SW 0:00 /bin/bash -login
732 p0 RW 0:00 ps ax

Scott.

[petestrash]

Reboot the TiVo, then once the menu has com up, try smartftp again.

Peter.

[batta]

Thx Ian. I'm in Sydney. Have managed with a bit of fiddling to telnet successfully. Have also managed to get TivoWeb working with one pf Peter's suggestions from a previous post. Now my issue is with FTP! tivoftpd is running, but no matter what can't seem to get in. The session just times out. Have tried filezilla and SmartFTP with no success.

Have tried some suggestions on other posts without success. Any ideas welcome!

Hey mate, what pf was it ? as i can FTP to the server, but cant access the http...cheers.

[ScottyM]

to fix TiVoWeb ran the following command and all working again. I think this is fixed in later releases of TiVoWeb as far as I understand.


echo 0 > /hack/TivoWebPlus/.dist/CrashCount

[ScottyM]

Hi Peter,

Thanks again for your help.

Tried rebooting - still no luck.

Tivoftpd is up and running.

Will keep tinkering and see if I can work out which side is causing the prob.

[petestrash]

I'm at a loss, I'll keep thinking about it.

Peter.

[ScottyM]

No worries. Thx Peter.

[ScottyM]

Hi Guys,

Have been digging around some more and noticed that I can ping the TiVo from my PC but not the other way around. I can ping my router from both. So seems like the TiVo is being stopped at the router from accessing the PC perhaps? Just wondering if this could be interfering with FTP?

[Skolink]

Have been digging around some more and noticed that I can ping the TiVo from my PC but not the other way around. I can ping my router from both. So seems like the TiVo is being stopped at the router from accessing the PC perhaps? Just wondering if this could be interfering with FTP?

Have you got windows firewall enabled? Sounds like it is dropping ICMP echo requests (pings). Turn it off and anything like Norton and see if you get a reply back from the PC.

[ScottyM]

Hmmm...have turned off Windows firewall and Virus protection and still no response. Grrrrrr!!!!

[petestrash]

I agree with skolink, it sounds like a firewall/antivirus.

Peter.

[ScottyM]

Ok. Thanks guys...will keep tinkering

[ScottyM]

Hi guys,

FINALLY worked it out! The PC network adapter was protected by my VPN connection for work. Turned that off and now can FTP fine - with Filezilla or SmartFTP!

Thanks for the help guys. Was really good to bounce things off everyone.

Scott.

[petestrash]

Good news.

Peter.