tivo having trouble dialing in

[dkmc]

Ive had trouble with my internet connection over the last week
Ive finally got this fixed
the tivo has no guide data
so ive logged into tivoweb and clicked make call now

Make test call succeeds

it does it stuff and gets to downloading
but then after a few minutes it goes Failed - Call interupted

can anyone please help?

[dkmc]

/var/log/tclient/
Aug 19 13:24:52 (none) tcphonehome[172]: Log file rotation complete.
Aug 19 13:24:52 (none) comm[172]: CallStatusReporter: Phase: Download, Status Failed
Aug 19 13:24:53 (none) comm[172]: CallStatusReporter: sending message "EX|16"
Aug 19 13:24:53 (none) tcphonehome[172]: TClient failed: EX|16
Aug 19 13:24:53 (none) tcphonehome[172]: Sending dialup event, subtype 8, msg EX|16
Aug 19 13:24:53 (none) tcphonehome[172]: setCallStatus called with: Failed state 0
Aug 19 13:24:58 (none) tcphonehome[172]: LastCallAttempt at 1187529513
Aug 19 13:24:58 (none) tcphonehome[172]: setting call status to: Failed
Aug 19 13:24:58 (none) tcphonehome[172]: setting call in progress to 0 (second successCount)
Aug 19 13:24:58 (none) tcphonehome[172]: Setting callActive to 0
Aug 19 13:24:58 (none) comm[172]: CallStatusReporter: sending data changed event 20
Aug 19 13:24:58 (none) tcphonehome[172]: destroying CommGlobals!
Aug 19 13:24:58 (none) tcphonehome[172]: pCommMempool empty
Aug 19 13:25:03 (none) tcphonehome[172]: Setting MCP PhoneHome action: ENABLED

[petestrash]

Please post the otclient file instead. The tclient does not show what the problem was.

Also add your location to your forum profile using the User CP.

Peter.

[dkmc]

Ok it looks like its downloading now
fingers crossed
ive uploaded the otclient

[petestrash]

The Problem lies here:
Aug 19 13:41:52 (none) comm[172]: Uploading HTTP Header for HttpGet of /var/packages/SA05013_13735-13749.slice.gz: GET /tivo-static/listings/SA05013_13735-13749.slice.gz HTTP/1.0 ^M IDB_CENTERID: 000934928736934^M TCD_ID: 000934928736934^M CALL_ID: 1187530891^M Connection: KeepAlive^M ^M <BR>
Aug 19 13:41:52 (none) comm[172]: read HTTP Header: HTTP/1.1 200 OK^M Date: Sun, 19 Aug 2007 04:11:46 GMT^M Server: Apache/2.0.59^M Last-Modified: Fri, 10 Aug 2007 06:37:42 GMT^M ETag: "5a481f-473ea-9ca8d980"^M Accept-Ranges: bytes^M Content-Length: 291818^M Connection: close^M Content-Type: appli<BR>
Aug 19 13:41:52 (none) comm[172]: cation/x-gzip<BR>
Aug 19 13:45:03 (none) comm[172]: XferRqst timeout waiting to read<BR>

It may just have been network congestion, let us know how the next attempt goes. Other than that we may need to look into proxies.

Peter.

[dkmc]

It works now
probably was congestion