New modem no access to tivoweb!

[brendon]

Hi,
I have fitted a new modem/router for my home network and now I can't raise the tivoweb.
I have rebooted the tivo, still not luck
I can ping and telnet the tivo. I have run the CrashCount hack but to no avail.
Any ideas?

Brendon

[petestrash]

have you checked via Telnet that TivoWeb is still running?

Try the command:
ps ax|grep "TivoWeb"

also check /var/log/tivoweb.log for any issues.

Peter.

[brendon]

Peter,

The response to the first command was:
470 p0 SW 0:00 grep TivoWeb

I'm afraid that means nothing to me.

To the second:
bash: /var/log/tivoweb.log: Permission denied

Any ideas or clues for further study?

Cheers,
Brendon

[petestrash]

Ok, I didn't realise that you had no linux experience.

The first response tells me that TivoWeb (or TWP) is not currently running.

TWP is the default, so to start it manually try:

/var/hack/TivoWebPlus/tivoweb

If it's still not running, we need to look in the log file. To see the contents you need to use the 'cat' command.

cat /var/log/tivoweb.log

Then copy and post your results here.

Peter.

[brendon]

Peter,
response:
[TiVo [p0] ~]# /var/hack/TivoWebPlus/tivoweb
Warning: The last few sessions did not complete successfully
We may be in a reboot loop... abort
[TiVo [p0] ~]#

Then:

[TiVo [p0] ~]# cat /var/log/tivoweb.log
TivoWebPlus - v1.3.1 (1.3.1 (oztivo-061025))
The program comes with ABSOLUTELY NO WARRANTY.
This program is licensed under the GPL.
See the 'docs/copyright' and 'docs/index.html' files
for copyright and credit information.
PoolSize=2916352
Loading modules...
ChannelMap
backup
channelgrid
channelprefs
confresManual
debug
displaytext
extract
favicon
folders
gallery
gdchecker
higuide
index
-initializing logo index
-initializing channel table
--caching 12 channels for source of type=5 (CableBox)
--fully processed 12 of 12 channels for source of type=5 (CableBox)
-initializing genre table
-initializing now showing cache
-initializing season pass cache
info
lj_utils
logos
logs
mail
manrec
merge
mfsbrowser
mrv
netconfig
phone
reorder
resources
Loaded 89 resource definitions
rss
sched
screen
script
search
sysadmin
theme
ui
update
webremote
whatson
wishlists
xlist
{more}
Accepting Connections
[TiVo [p0] ~]#


Is there a reference for these linux commands or do you need to be an experience technician?
By the way, if Tivo come to Australia will they close down our little network?

Thanks for your help so far.
Brendon

[petestrash]

It looks like you have the crash count issue.

Try the command:
cat /hack/TivoWebPlus/.dist/CrashCount

And see what the result is. Anything other than zero then run the following commands:
echo 0 > /hack/TivoWebPlus/.dist/CrashCount
cat /hack/TivoWebPlus/.dist/CrashCount

The result should now be zero.

Try restarting it now:
/var/hack/TivoWebPlus/tivoweb

If that works for you, download the newest version of TWP from here (http://thomson.tivo.googlepages.com/tivowebplus) and use the update feature to stop this happening again.

As for linux commands, these are not TiVo specific so any linux website or book will give you the basics.

Peter.

[brendon]

:) Peter,

Thanks. It works fine now and I have upgraded to the latest v1.3.1. Wasn't sure about the compatability issues of v2.

Thanks,
Brendon

[petestrash]

Glad to here it works.

We will be probably swaping over to V2 soon, once we are sure it is stable on S1's.

Peter.