Daily Call works on initial setup but not after

[gazman88]

Hi all,

I seem to have a problem when attempting a daily call for the guide. When I imaged my hard drive for my TIVO (Philips 1.6.2) and did the initial setup I was able to complete the setup and complete a daily call. However after the restart I am unable to do the test call nor the daily call (Service unavailable message). I have waited until it has exited the maintainance mode before trying the call. I have reimage the drive a second time and the same thing happened.

I have looked at the other thread for the Daily call not working and I don't think I have a proxy problem (I am able to wget both port numbers). I am with TPG.

I can telnet to my box as well access the Tivoweb so I think my hardware is fine (using a Turbonet card via ethernet to a ADSL router). I can ping outside so my DNS and routing via the gateway is fine.

Attached is my tclient log.

Thanks in advance for you help!

[petestrash]

The log you posted does seem to have a proxy issue or no connection to the net.

With proxy issues, it is fairly rare for any problems to come up during the GS. They only rear their ugly heads during the Daily calls.

Some people have no issues with TPG and other have had major issues.


Could you try the following on your TiVo:

wget http://210.48.107.133:8000

then

wget http://210.48.107.133:80

And post the results of both.

Also can you post the output of:

traceroute -n 131.244.9.101

Peter

[gazman88]

Hi Petetrash,

As requested here is the output from the commands run from my Tivo setup

[TiVo [p2] ~]# wget http://210.48.107.133:80
--14:31:38-- http://210.48.107.133/
=> `index.html.3'
Connecting to 210.48.107.133:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1,858 [text/html]

0% [ ] 1,858 0.00B/s ETA 00:00

Last-modified header invalid -- time-stamp ignored.
14:31:38 (0.00 GB/s) - `index.html.3' saved [1858/1858]

[TiVo [p2] ~]#
[TiVo [p2] ~]# wget http://210.48.107.133:8000
--20:38:58-- http://210.48.107.133:8000/
=> `index.html.4'
Connecting to 210.48.107.133:8000... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1,858 [text/html]

0% [ ] 1,858 0.00B/s ETA 00:00

Last-modified header invalid -- time-stamp ignored.
20:38:58 (0.00 GB/s) - `index.html.4' saved [1858/1858]

[TiVo [p2] ~]#
[TiVo [p2] ~]# traceroute -n 131.244.9.101
traceroute to 131.244.9.101 (131.244.9.101), 30 hops max, 40 byte packets
1 192.168.0.1 7.284 ms 1.607 ms 1.828 ms
2 10.20.20.243 21.490 ms 20.510 ms 21.003 ms
3 202.7.166.209 20.525 ms 20.933 ms 20.654 ms
4 202.7.166.199 20.852 ms 20.862 ms 20.502 ms
5 202.7.162.214 66.410 ms 31.992 ms 32.853 ms
6 202.7.162.178 33.141 ms 32.139 ms 32.191 ms
7 202.7.162.205 31.906 ms 62.288 ms 32.097 ms
8 218.100.0.21 32.627 ms 33.153 ms 32.641 ms
9 203.22.124.33 37.234 ms 39.095 ms 37.330 ms
10 203.13.70.21 39.148 ms 86.347 ms 37.094 ms
11 203.13.70.226 37.933 ms 40.736 ms 38.495 ms
12 * 203.144.10.94 37.641 ms 37.495 ms
13 192.48.109.2 37.602 ms 38.015 ms 38.429 ms
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

[petestrash]

Which ISP are you using, and what city are you in.

Peter

[gazman88]

Hi,

I am with TPG ADSL2+ in Sydney NSW.

Gazman

[petestrash]

Try this.

Edit /var/hack/etc/emuProxyZA.conf and add the following 2 lines on the end:

proxyIP=proxy.tpg.com.au
proxyPort=80

Save the file, reboot, then try a daily call again.

Peter

[gazman88]

Hi Peter,

Adding the proxy seems to have done the trick. I was able to make the daily call without the Service not available message. It did fail the first time with a Call interrupted but when I retries the daily call it seemed to reload the rest.


Thanks for your help.

Gazman

[petestrash]

Good news.

Peter.