Guided Setup won't start

[jcurrey]

All,

I have just got Foxtel Digital installed and want to redo guided setup to configure it. However, whenever I try to start guided setup I get to the "Guided Setup will take about 35 minutes of your time" screen, hit select, and get kicked back to the main menu. I have tried this several times, and rebooted the Tivo several times as well.

In the tvlog file I get the following messages:

Oct 21 11:51:41 (none) SetupResetAction[153]: Repeating Guided Setup
Oct 21 11:51:41 (none) DbSetupUtil[153]: Setting state 2 to 0
Oct 21 11:51:41 (none) DbSetupUtil[153]: Complete flag set: 0
Oct 21 11:51:41 (none) DbSetupUtil[153]: Setting state 4 to 0
Oct 21 11:51:41 (none) DbSetupUtil[153]: Complete flag set: 0
Oct 21 11:51:46 (none) VideoGuts[153]: ExclusiveTunerResult ALLOWED 38
Oct 21 11:51:46 (none) InputState[153]: IdleTuner 0
Oct 21 11:51:46 (none) Promo[153]: Promo errNmNameNotFound: line 579
Oct 21 11:51:46 (none) Promo[153]: PromoRotation::NextValid cannot find valid promotion.
Oct 21 11:51:46 (none) Promo[153]: PromoRotation::SetupPromotion Could not find a valid Promotion

Network connectivity is all OK. Does anyone have any suggestions of things to try to get it work?

Regards,

Jason

[Darren King]

Hi

Yes this is normal and has been covered in previous posts. There is also a section on it on www.oztivo.com here and the correct procedure you need to follow:

http://minnie.tuhs.org/twiki/bin/view/Install/PrepareTiVoDisk#Redoing_Guided_Setup