Quote Originally Posted by CParrill View Post
Just an update on the criminal HTS service. Today is one week and counting and HTS hasn't yet organized a replacement machine (still asking me what the problem is for the 5th time in the last 7 days). If this was my S1, problem determination would have been done overnight with the help of the forums then Darren would have probably had a power supply to send to me or something. I would have been up and running by last weekend.
If this is a warranty issue then take it back to the dealer you bought it from and get them to sort it.

Does not matter if TiVo say you have to go back thru them, legally it is up to the dealer to sort it out
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