When you press the TiVo button does the red LED on the remote light up? If not then it is a dodgy remote. If it does light up then I have no idea as it has always worked for me (and all the other people out there).
It does take about 5 seconds from the time the message saying "press the TiVo button to continue" is initially displayed to it actually working but I am assuming you have tried to press the TiVo button again after 5 seconds anyway.
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