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Thread: Regional guide data missing

  1. #1

    Regional guide data missing

    Configuring a Tivo HD for friends, but no guide data showing although it connects and downloads without a problem using the 6000 postcode. Broadcast frequencies are definitely different though.

    As per phoenixdigital's request in the Whirlpool forum here's the postcode details

    REGIONAL GUIDE DATA MISSING

    Your postcode: 6220
    The nearest major cities postcode that has matching guide data: 6225 - Collie

    Thx in advance

    Steve

  2. #2
    Quote Originally Posted by stevel View Post
    As per phoenixdigital's request in the Whirlpool forum here's the postcode details
    No local station guide data showing. National channels ABC, SBS and their offshoot stations all have guide data. Local channels 7, 9, 10, 7two, Go etc. all show "to be announced".

    3 x TiVo HD boxes, all modded 4 weeks ago (thanks to Russ). Multiple guide setups with CBD postcode 4000 still come up with the same.

    Postcode: 4558

    Cheers

    FD13

  3. #3
    Join Date
    Nov 2017
    Location
    Melbourne, Victoria
    Posts
    98
    We need TivoIDs for channels in your area.
    If you are on a TiVo (with OzTiVo mods) which is in the area with no/missing guide data, please ssh (or telnet) into that tivo and type "station_debug.tcl" and then post the output. (Or at least a few details like
    Code:
    Channel:7, Name:Seven, TransportID:1283
    /StationTms/10001474:1c17 /Server/114020311
    - the most important items there are "Seven" and "114020311".)
    For WA, it looks like we can get data for Mandura and Regional WA (wherever that is!), and some of Albany, Bunbury, Broome, Kalgoorlie and Port Hedland. If you can't get station_debug.tcl output, then tell us which one or two of those are closest and we can do some trial and error.
    Last edited by DavidKeegel; 31-12-2017 at 01:16 PM.

  4. #4
    Quote Originally Posted by DavidKeegel View Post
    We need TivoIDs for channels in your area.
    If you are on a TiVo (with OzTiVo mods) which is in the area with no/missing guide data, please ssh (or telnet) into that tivo and type "station_debug.tcl" and then post the output. (Or at least a few details like
    Code:
    Channel:7, Name:Seven, TransportID:1283
    /StationTms/10001474:1c17 /Server/114020311
    - the most important items there are "Seven" and "114020311".)
    Thanks David. I am in Brisbane until later in the week & will report back when I return. I have never used telnet so I had a practise with my TiVo in Brizzy. When I telnet in I get to " S3-tivo/hack $" prompt. I type in the "station_debug.tcl" command & get the return - "bash: station_debug.tcl: command not found".

    What am I doing wrong?

    Cheers FD13

  5. #5
    Join Date
    Nov 2017
    Location
    Melbourne, Victoria
    Posts
    98
    Sorry, try this
    Code:
    /hack/bin/station_debug.tcl
    In the mean time, I think I have decided to go with "trial & error", and set up stations for Regional WA and Sunshine Coast. So people in those areas can try connecting to TiVo service tomorrow morning, and see if things have improved. You never know your luck outside the big city. :-)
    Please report back on whether you see anything other than ABC and SBS in your guide data (it might take a few hours to index after you get guide data, and there's no point connecting to tivo service until after about 4am on 1st Jan).
    Last edited by DavidKeegel; 31-12-2017 at 10:29 PM.

  6. #6
    Join Date
    Nov 2017
    Location
    Melbourne, Victoria
    Posts
    98
    If you are in regional WA, or in Queensland around Sunshine Coast/Maryborough/Gympie and you have connected to TiVo service after 2am AEST / midnight AWST Jan 1, then I'm looking for some feedback:
    * Where are you / where is your tivo?
    * Do you get electronic program guide (EPG) information for channels apart from SBS and ABC?
    * Do you get EPG for all the main commercial networks (local equivalents of 7, 9, 10)? If not, which? (Don't expect to get EPG for shopping channels or audio-only channels.)
    * Does it look like the EPG is for your area or somewhere else?
    * If you are not getting commercial networks EPG yet, have you waited a few hours since connecting to TiVo service (after Jan 1)?

  7. #7
    My friends in regional WA (transmitters at Collie 6225) report they have program guide information. No details yet, I'll get that as soon as I can. Also, I hope to visit there in the next week so I'll get you the station_debug.tcl output.

    Thx

  8. #8
    Here's some answers:

    Where are you / where is your tivo? 6225
    Do you get electronic program guide (EPG) information for channels apart from SBS and ABC? Yes
    Do you get EPG for all the main commercial networks? Yes
    Does it look like the EPG is for your area or somewhere else? Looks like capital city only, GWN isn't showing.

    Thanks again for your efforts Dave, it's much appreciated. I'll get the station_debug.tcl output as soon as I can get to the Tivo.

  9. #9
    Quote Originally Posted by DavidKeegel View Post
    If you are in regional WA, or in Queensland around Sunshine Coast/Maryborough/Gympie and you have connected to TiVo service after 2am AEST / midnight AWST Jan 1, then I'm looking for some feedback:
    * Where are you / where is your tivo?
    * Do you get electronic program guide (EPG) information for channels apart from SBS and ABC?
    * Do you get EPG for all the main commercial networks (local equivalents of 7, 9, 10)? If not, which? (Don't expect to get EPG for shopping channels or audio-only channels.)
    * Does it look like the EPG is for your area or somewhere else?
    * If you are not getting commercial networks EPG yet, have you waited a few hours since connecting to TiVo service (after Jan 1)?
    Hi Dave. Just returned to Maroochydore Sunshine Coast 4558 postcode.
    * EPG now populated including all commercial stations.
    * Selecting " Frasier" from the EPG on ELEVEN show "Everybody Loves Raymond". Other channels like WIN HD have the wrong show from the EPG (EPG show KFC Big Bash instead of WIN News - Info Screen show WIN News though). Same with GO etc. Most stations have wrong EPG name compared to actual show & Info screen.
    E.G. old TiVo EPG would show "Local News" at 6:00pm & "Seven News" at 6:30pm. New EPG just shows "Seven News".

    I have extracted the Station_Debug text below. Hope this helps. Thanks heaps for your efforts.

    Cheers

    Channel:2, Name:ABC, TransportID:579
    /StationTms/10002340:348084 /Server/120868390
    Channel:2, Name:ABC, TransportID:579
    /StationTms/10002340:348084 /Server/120868390
    Channel:3, Name:SBS, TransportID:944
    /StationTms/10005602:347ee5 /Server/162587786
    Channel:5, Name:Nine, TransportID:2065
    /StationTms/10002403:347d99 /Server/120868552
    Channel:6, Name:Seven, TransportID:2384
    /StationTms/10002570:347e4c /Server/124897543
    Channel:8, Name:WIN, TransportID:12927
    /StationTms/10002834:347dff /Server/131013087
    Channel:8, Name:WIN, TransportID:12927
    /StationTms/10002834:347dff /Server/131013087
    Channel:20, Name:{ABC HD}, TransportID:579
    /StationTms/10007171:348024 /Server/364503528
    Channel:20, Name:{ABC HD}, TransportID:579
    /StationTms/10007171:348024 /Server/364503528
    Channel:21, Name:ABC, TransportID:579
    NO STATION
    Channel:21, Name:ABC, TransportID:579
    NO STATION
    Channel:22, Name:ABC2/KIDS, TransportID:579
    /StationTms/10002343:348085 /Server/120868392
    Channel:22, Name:ABC2/KIDS, TransportID:579
    /StationTms/10002343:348085 /Server/120868392
    Channel:23, Name:{ABC ME}, TransportID:579
    /StationTms/10004831:347eaa /Server/156323038
    Channel:23, Name:{ABC ME}, TransportID:579
    /StationTms/10004831:347eaa /Server/156323038
    Channel:24, Name:{ABC NEWS}, TransportID:579
    /StationTms/10002341:348083 /Server/120868387
    Channel:24, Name:{ABC NEWS}, TransportID:579
    /StationTms/10002341:348083 /Server/120868387
    Channel:30, Name:{SBS HD}, TransportID:944
    /StationTms/10003010:347e82 /Server/143361142
    Channel:31, Name:{SBS VICELA}, TransportID:944
    /StationTms/10007216:348040 /Server/370553366
    Channel:32, Name:{SBS VICELA}, TransportID:944
    /StationTms/10005665:347ef1 /Server/162828049
    Channel:33, Name:{Food Net}, TransportID:944
    /StationTms/10005587:347ed8 /Server/162587752
    Channel:34, Name:NITV, TransportID:944
    /StationTms/10005586:347ed7 /Server/162587749
    Channel:36, Name:{SBS Arabic}, TransportID:944
    /StationTms/10007205:348037 /Server/370133316
    Channel:37, Name:{SBS Radio1}, TransportID:944
    /StationTms/10003012:347e83 /Server/143361143
    Channel:38, Name:{SBS Radio2}, TransportID:944
    /StationTms/10003013:347e84 /Server/143361144
    Channel:39, Name:{SBS Radio3}, TransportID:944
    /StationTms/10006695:347f6c /Server/279370152
    Channel:50, Name:9HD, TransportID:2065
    /StationTms/10007016:348003 /Server/348617362
    Channel:51, Name:{Nine Sunshine Coast}, TransportID:2065
    NO STATION
    Channel:52, Name:9Gem, TransportID:2065
    /StationTms/10002710:347dae /Server/127051881
    Channel:53, Name:9Go!, TransportID:2065
    /StationTms/10004915:347ebd /Server/157590936
    Channel:54, Name:9Life, TransportID:2065
    /StationTms/10007009:347ffc /Server/348617353
    Channel:55, Name:SBN, TransportID:2065
    NO STATION
    Channel:56, Name:Aspire, TransportID:2065
    NO STATION
    Channel:60, Name:{7 Sunshine Coast}, TransportID:2384
    NO STATION
    Channel:61, Name:{7 Sunshine Coast}, TransportID:2384
    NO STATION
    Channel:62, Name:7TWO, TransportID:2384
    /StationTms/10004539:347e24 /Server/154997542
    Channel:63, Name:7mate, TransportID:2384
    /StationTms/10005624:347eef /Server/162587842
    Channel:66, Name:7flix, TransportID:2384
    /StationTms/10006871:347fc9 /Server/340417750
    Channel:68, Name:RACING.COM, TransportID:2384
    /StationTms/10006810:347fa5 /Server/334072740
    Channel:80, Name:{WIN HD}, TransportID:12927
    /StationTms/10006969:347fef /Server/341062299
    Channel:80, Name:{WIN HD}, TransportID:12927
    /StationTms/10006969:347fef /Server/341062299
    Channel:81, Name:ONE, TransportID:12927
    /StationTms/10003381:347e9f /Server/150520264
    Channel:81, Name:ONE, TransportID:12927
    /StationTms/10003381:347e9f /Server/150520264
    Channel:82, Name:ELEVEN, TransportID:12927
    /StationTms/10002842:347e00 /Server/132160857
    Channel:82, Name:ELEVEN, TransportID:12927
    /StationTms/10002842:347e00 /Server/132160857
    Channel:83, Name:{WIN NETWORK}, TransportID:12927
    NO STATION
    Channel:83, Name:{WIN NETWORK}, TransportID:12927
    NO STATION
    Channel:84, Name:TVSN, TransportID:12927
    NO STATION
    Channel:84, Name:TVSN, TransportID:12927
    NO STATION
    Channel:85, Name:GOLD, TransportID:12927
    NO STATION
    Channel:85, Name:GOLD, TransportID:12927
    NO STATION
    Channel:200, Name:{Double J}, TransportID:579
    /StationTms/10006106:347f05 /Server/165859362
    Channel:200, Name:{Double J}, TransportID:579
    /StationTms/10006106:347f05 /Server/165859362
    Channel:201, Name:{ABC Jazz}, TransportID:579
    /StationTms/10006365:347f06 /Server/166415709
    Channel:201, Name:{ABC Jazz}, TransportID:579
    /StationTms/10006365:347f06 /Server/166415709
    Channel:350, Name:{}, TransportID:579
    NO STATION
    Channel:351, Name:{}, TransportID:579
    NO STATION
    Channel:352, Name:{}, TransportID:579
    NO STATION
    Channel:353, Name:{}, TransportID:579
    NO STATION
    Channel:354, Name:{}, TransportID:579
    NO STATION
    Channel:355, Name:{}, TransportID:579
    NO STATION
    Channel:356, Name:{}, TransportID:579
    NO STATION
    Channel:357, Name:{}, TransportID:579
    NO STATION
    Channel:831, Name:7mate, TransportID:2384
    01/03:07:45:23: /hack/bin/station_debug.tcl: NO STATION

  10. #10
    Join Date
    Nov 2017
    Location
    Melbourne, Victoria
    Posts
    98
    It looks like the WIN/One/Eleven you get have the EPG data for Mildura at oztivo, so I would expect them to be offset by one hour because of the time zone difference, and possibly a few differences because of the different state.
    I should be able to fix that overnight.

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