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Thread: Guide data issues and tips to resolve

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  1. #1
    Good afternoon,

    I have been off the air with my Tivo since November 11 2019, whence our home was attacked by bushfire.

    Yesterday I restarted my Tivo, which was working beautifully beforehand, but now it does not want to gain any tv guide information, after being attached for more than 24 hours.

    My network connection is fine, and it runs through all the tests normally, but will not reveal any tv guide info, other than "to be announced".

    Again this afternoon I connected to the server, and it went through the loading and installation proces. counting up from 1% onwards, and I left it to it.

    On return it was on live tv, and I then pressed the guide button, but it is still the same.

    Any ideas on what I should try next please?

    Many thank you's.

  2. #2
    In my log, the last line Saya

    Aug 24 11:52:40 (none) ProgramDataUtil (4468): Err station starts with day 18500 today is 18498

    When I go to the dial code it shows 000, however in my system information it indicates the dial in code as 140,TFA=0

    Network diagnostic says port config test failed
    DNStest succeeded


    Testing connection has 3 X ticks

  3. #3
    Some tv guide info has arrived.
    I was on channel 80 tonight watching Halifax Retribution,but when I looked at the tv guide it told me I was watching the 9 morning show with Karl Stefanovic etc.

    Seems a clock setup error or something, yet when I change channels etc, the info bar is showing the correct time.

    Hoping someone with knowledge may look in here soon and give me a leg up with some help....thanks all..

  4. #4
    Hi all...is this forum still alive, or is discussion in a different way?

  5. #5
    Join Date
    May 2004
    Location
    Victoria
    Posts
    1,239
    No this is it.
    Darren King
    OzTiVo Repairs and Modifications
    If your TiVo requires repairs or modifications
    then visit: http://kingey1971.wix.com/tivorepairs

    NOW ALSO REPAIRING FETCH TOO!

  6. #6
    Join Date
    Oct 2017
    Posts
    46
    My TiVo not showing any guide data for tomorrow (Thursday). I presume there is a problem that needs urgent fixing. I'm in Sydney. Are others experiencing this problem?

  7. #7
    Can anyone tell me, that if I reset the box to try to get the data, do I need to save any mac numbers or anything, so it will just reboot properly, and maybe fix its glitch

  8. #8
    Join Date
    May 2004
    Location
    Victoria
    Posts
    1,239
    Quote Originally Posted by viewer View Post
    Can anyone tell me, that if I reset the box to try to get the data, do I need to save any mac numbers or anything, so it will just reboot properly, and maybe fix its glitch
    If you have a MAK key (home networking package) then I *strongly* suggest you use WinMFS to make a .tbk backup regardless of what you do. Once you lose that unique software on your TiVo (ie a hard disk failure) you will never get your MAK back.

    If you don't have a MAK key then it's up to you whether you make a .tbk backup as any oztivo TiVo image will bring it back to life.
    Darren King
    OzTiVo Repairs and Modifications
    If your TiVo requires repairs or modifications
    then visit: http://kingey1971.wix.com/tivorepairs

    NOW ALSO REPAIRING FETCH TOO!

  9. #9
    Join Date
    Nov 2017
    Location
    NSW
    Posts
    12
    Hi All,

    Here in regional NSW (and maybe other areas) Network Nine and Network 10 have swapped their affiliate regional stations. Ten shows were on the regional WIN Network on channels 5* and Nine shows were on the regional Southern Cross network on the 8* channels. They have (as of July 1) swapped. (This takes them back to how they were 5 years ago before Nine got greedy and dropped WIN as an affiliate.)

    As per wintv.com.au, for Network Nine shows:

    Channel 9 (standard definition) on channel 8
    9HD (high definition) on channel 80
    9Gem on channel 81
    9Go! on channel 82
    Sky News on WIN will continue on channel 83 until 9Life commences on that channel on August 1. TVSN on channel 84 and GOLD on channel 85 continue without change.

    And for Network 10:

    Channel 10 (standard definition) on channel 5
    10HD (high definition) on channel 50
    10Peach on channel 52
    10Bold on channel 53
    10Shake on channel 54 (although this is a totally new chanel for regional areas)

    What can we do to get the guide updated/corrected?

    Glenn

  10. #10

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