Ok, lets see if you can download it manually from your TiVo bypassing TiVo Desktop.
First find the IP address of your tivo unit form the networking screen.
type it into your web browsers address bar, but use this format.
https://XXX.XXX.XXX.XXX
Replace the X's with your IP address.
You should be prompted for a user name and password.
user name is tivo
password is your MAK.
Once you are into the tivo, you should see a list of recordings displayed.
there will be two options for downloading these files.
one is download MPEG-TS the other is download MPEG-PS.
PS and TS are short for Program Stream and Transport Stream.
Generally the PS files are heaps easier to edit and work with.
Peter.
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