Gray Screen on my Tivo

[Mick Molloy]

After about 5 years of S1 Tivo service (3 units running) I finally took the plunge and got a Tivo HD ....

Well as you can see I am posting in this thread for a reason... my new Tivo lasted 1 day...the GSOD.. Gray Screen of Death

I tried all the fixes in this thread and no luck.....

I called Tivo service on Sat and went through everthing with the tech... no luck ... I get a gray screen then reboot repeating..

I called this morning afternoon about 2pm to follow up and he said it was still with a level 3 tech and I WILL hear an answer today...

At 5:30pm I called and said .. guys .. still waiting... they said it's OK we shut at 7pm..

now 8pm...



Tivo 5 days is long enough to decide that my new Tivo HD is Rooted... send me a new one already please.

Mick

[rhamer]

I got mine going again by leaving it unplugged completely fo 12 hours, then just plugging in the power (nothing else) and waiting about 20mins.

Eventually the resolution lights came on and then I was able to plug everything else back in.

Still very unhappy.

Rohan

[petestrash]

Tivo 5 days is long enough to decide that my new Tivo HD is Rooted... send me a new one already please.

You might get a quicker turnaround by just returning it to the retailer as DOA.

Peter.

[j30max]

yes, take it back to retailer and they will replace for you.

If you read my previous posts, tivo support is quite an adventure.

cheers