I had checked with the guidelines to see if I was using a proxy, and it appeared I was not. However, after making the change and rebooting, I was able to make a successful call. My ISP is Exetel (not listed in the known ISPs using a proxy).

When I try to do a normal call via TivoWebPlus, it's been stuck on "Preparing to call" for over 30mins. How long should this stage take?

Tim