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Thread: Failed Getting Account Status - Thomson

  1. #1
    Join Date
    Nov 2006
    Location
    Wellington
    Posts
    79
    I am finding when the Internet has been disconnected (ISP issues) I do a manual data download via version 2.0.0's Phone page that it gets stuck in a loop on the Last Attempt Status: "SettingUp", however it does seem to suceed, as noted in the info page and on refreshing the Phone page it shows suceeded. 1.3.1 (2 off) does not seem to do this.
    David Hingston, Wellington, NZ
    Thomson TiVo, Cachecard 512MB, Samsung 300G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 2.1 beta

  2. #2
    Join Date
    May 2004
    Location
    Wellington, NZ
    Posts
    477
    Quote Originally Posted by TimesOwn View Post
    I am finding when the Internet has been disconnected (ISP issues) I do a manual data download via version 2.0.0's Phone page that it gets stuck in a loop on the Last Attempt Status: "SettingUp", however it does seem to suceed, as noted in the info page and on refreshing the Phone page it shows suceeded. 1.3.1 (2 off) does not seem to do this.
    Try the latest distribution (070304) v2.0.0 and see if it resolves the problem.

  3. #3
    Join Date
    Nov 2006
    Location
    Wellington
    Posts
    79
    Cool thanks, will let you know Thomson, might take a week or two before I'll know.
    David Hingston, Wellington, NZ
    Thomson TiVo, Cachecard 512MB, Samsung 300G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 2.1 beta

  4. #4
    Join Date
    Nov 2006
    Location
    Wellington
    Posts
    79
    Seems to have stopped the perpetual cycle and reintroduced the "Failed getting account status" Could that be helpful? Test call was fine again. Cleared the client log, (saved if any use)

    That didn't fix the Failed getting account status either.
    David Hingston, Wellington, NZ
    Thomson TiVo, Cachecard 512MB, Samsung 300G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 2.1 beta

  5. #5
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    Is it just the one Thomson unit playing up or all of them.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  6. #6
    Join Date
    Nov 2006
    Location
    Wellington
    Posts
    79
    Its now been 2 out of 3.
    I have since loaded up TWP 070305 and it ran fine first up with no test call necessary!
    David Hingston, Wellington, NZ
    Thomson TiVo, Cachecard 512MB, Samsung 300G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 2.1 beta

  7. #7
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    Test calls don't actually test much and are fairly useless.

    Are the daily calls still failing though ?

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  8. #8
    Join Date
    Nov 2006
    Location
    Wellington
    Posts
    79
    Daily calls up again! I wonder if the server has limited traffic numbers in some way such as a maximium allowed number of connections allowed or may be down some times? Next time it happens I'll not use a test call then, it seemed to trigger the proper call going through, but perhaps this was just a function of it subsequently "getting through"
    David Hingston, Wellington, NZ
    Thomson TiVo, Cachecard 512MB, Samsung 300G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 2.1 beta

  9. #9
    Join Date
    Apr 2004
    Location
    Perth, Western Australia
    Posts
    3,037
    Ok, next time daily call fails post the tclient.log in a new thread.

    Peter.
    Please search this forum and our Website for your TiVo questions before starting a new thread. Thanks!

  10. #10
    Join Date
    Nov 2006
    Location
    Wellington
    Posts
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    Re Thomson 04-03-2007 01:46 PM this issue does not seem to be resolved yet with 2.0.0 070305. (How do I insert the quote?!)

    Re new thread will do as the problem persists. I'll Call it Failed Getting Account Status - Thomson
    David Hingston, Wellington, NZ
    Thomson TiVo, Cachecard 512MB, Samsung 300G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 2.1 beta

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