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Thread: Thomson port 8000 - fails getting account status

  1. #1

    Unhappy Thomson port 8000 - fails getting account status

    Hi,

    I'm running a Thomson Scenium with NZ build connecting to the emulator on port 8000. Since the switchover to the new system yesterday, my Tivo fails on the daily call with the message "failed getting account status". It worked fine prior to the changeover, apart from the FTA channels being on the wrong frequency (I run a cron job to correct).

    Any help would be greatly appreciated, you guys do a great job!

    Tim

  2. #2

    Smile

    whatever you did - thanks guys, I just forced a daily call again and this time it worked.

    cheers!

  3. #3
    Join Date
    Aug 2004
    Location
    The Mainland
    Posts
    542
    Nothing was done, that any of us are aware of Might pay to keep an eye on your unit for a while.

    We tested a UK image on the new system (of course) it worked ok. And nothing about the emulator itself has changed, just the way the community guide slices are constructed, further the changes went live this morning not yesterday.
    1 x Philips TiVo Series 1, Cachecard, 1 x 1TB SATA (with recent TradeMe sourced adaptor), Mk II Pal Tuner Mod, NZ Emulator, Previously Dual A/V Source, Now Pay Satellite
    2 x TiVo HD, Freeview, HNP, 2TB (WD-AV) jmfs upgraded
    1 x Thomson UK TiVo, Cachecard, 200GB, Testing Work

  4. #4
    hmm, I had changed nothing my end either. Thanks anyway!

  5. #5
    Join Date
    Mar 2005
    Location
    Hamilton, NZ
    Posts
    196
    I got this error a few weeks ago (UK 2.5.5, port 8000) and tried everything to get it to connect... running emuproxyza and checking the logs for errors etc. In the end it just worked with everything configured as it was previously - the only thing I did differently was to force a test call then force a daily call!

  6. #6
    Join Date
    Nov 2006
    Location
    Wellington
    Posts
    79
    You might like to consider running up the new zip code, as per http://forums.oztivo.net/showthread.php?t=912 , as it may well fix the channel issue for you, although it seems you have anyway? The new ones 0212x are particularly for the Thomsons.
    David Hingston, Wellington, NZ
    Thomson TiVo, Cachecard 512MB, Samsung 300G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 2.1 beta

  7. #7
    Join Date
    Aug 2004
    Location
    Auckland
    Posts
    138
    Yup thats the ticket just run guided setup and apply the new post codes as per link above, works great. So good I might reimage and upgrade the drive size. Thanks to the TiVo tinkerers once again!

  8. #8
    Join Date
    Nov 2006
    Location
    Wellington
    Posts
    79
    I have been getting this for the last 3-4 days now. Today I tried a test call, worked fine, but then the manual "Make Daily Call Now" also got the message "Failed getting Test Account Status". System Information says the account status is "3: Account in good standing" This is the last NZ Thomson beta image running TWP 070111. I have 3 all the same, curiously only 1 is doing this. Of course it is the main one though!
    David Hingston, Wellington, NZ
    Thomson TiVo, Cachecard 512MB, Samsung 300G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 2.1 beta

  9. #9
    Join Date
    Mar 2004
    Location
    Auckland, NZ
    Posts
    251
    Are you sure it says "Test Account Status? I've never seen Test Account Status. Usually it's "Failed getting/retrieving Account Status"
    Does it say the same after a doing a Clear all guide data, and redoing a daily call? Backup season passes first.
    Last edited by jaidev; 28-01-2007 at 12:29 PM.
    TiVo Series 1 Thompson PVR10UK Unit, Dual 250Gb, 512Mb Cachecard, NZ Emulator Port 8000
    TiVo Series 1 Sony SVR2000 unit, Dual 300Gb, 512Mb Cachecard, Philips FTA Tuner, NZ Emulator Port 80
    TiVo Series 1 Philips unit, Dual 160Gb, Turbonet, FTA Tuner, Private Emulator
    TiVo Series 1 Philips unit, 120Gb, Turbonet, Dev Emulator, Development Unit...
    DTiVo Series 1 Philips DSR6000 unit, 120Gb, Turbonet, Work in progress...

  10. #10
    Join Date
    Nov 2006
    Location
    Wellington
    Posts
    79
    Hey that's odd, I typed "Failed getting account status" Not sure how that happened! Possibly a cut n paste format error? Will try and advise.
    David Hingston, Wellington, NZ
    Thomson TiVo, Cachecard 512MB, Samsung 300G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 1.3.1
    Thomson TiVo, Cachecard 512MB, Seagate 320G, TWP 2.1 beta

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