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imcdermid
28-10-2010, 11:00 AM
Since the start of daylight saving, the 7mate guide in Qld has been 1 hour out. e.g today the guide said Riptide was on at 10am, it actually started at 11:00am.

All days are the same, i.e. all programs are shown as starting 1 hour earlier.

TIA,

Ian

petestrash
29-10-2010, 10:33 AM
Can you please tell us exactly where you are in QLD and if you are watching 7Mate Free to Air or via some pay TV provider (and confirm this is a Series 1 TiVo you are talking about).

Peter.

imcdermid
30-10-2010, 06:45 AM
Hi Peter,

I am in Brisbane, and I have a series 1 tivo. 7Mate is channel 73 digital.

Ian

petestrash
30-10-2010, 10:07 AM
Ok, can you also please check if ABC3 (23) is also 1 hour out in Brisbane.

Peter.

imcdermid
31-10-2010, 06:15 AM
ABC3 appears to be OK

Ian

petestrash
31-10-2010, 10:16 AM
We have had other report about both 7Mate and ABC3 being 1 hour out.

We found the problem and fixed ABC3 yesterday, but can't figure out why 7Mate is still out. It has been set to show programs the same time as they are shown in Melbourne. So a Program like the news at 6pm is shown at 6pm in both places.

We are working on finding the problem.

Peter.

petestrash
12-11-2010, 03:55 PM
This should have been corrected now.

Peter.

imcdermid
07-12-2010, 07:40 AM
Hi Peter,

7Mate is OK, but a couple of days ago ABC3 is now incorrect. i.e. shows a program starting at 8am, but it actually starts at 9am.

Ian

petestrash
07-12-2010, 12:19 PM
Can you confirm that multiple shows are out, not just a couple of shows which might be a guide error instead.

Peter.

imcdermid
08-12-2010, 08:41 AM
Hi Peter,

All shows are out, actually on at 08:40 in brisbane is Sea Princess, guide shows barneys barrier reef.

Regards,

Ian

petestrash
09-12-2010, 08:28 PM
Should start coming right soon, and if you force a call tomorrow night it should be all good.

Can you let me know either way.

Peter.

imcdermid
13-12-2010, 01:14 PM
Hi Peter,

The guide data is now OK, Thanks for your efforts,

Regards,

Ian